A Practical Guide to Service Management : Insights from industry experts for uncovering, implementing, and improving service management practices

A Practical Guide to Service Management : Insights from industry experts for uncovering, implementing, and improving service management practices

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Bibliographic Details
Main Author:	Sutherland, Keith D.. (Author)
Other Authors:	Sheets, Lawrence J.. (Auteur), Schwartz, Lisa. (Préface)
Format:	E-Book
Language:	Anglais
Published:	Birmingham : Packt Publishing.
Autres localisations:	Voir dans le Sudoc
Online Access:	Accès à l'E-book

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